Frequently Asked Questions
Find answers to the most common questions about CryptoScaning, our features, security, pricing, and more.
General FAQ
Is my data secure?
Yes! We use bank-grade security measures including end-to-end encryption, two-factor authentication, and regular security audits. Your data is always protected.
Can I use the platform for free?
Yes, our Starter plan is free forever and includes basic analytics, portfolio tracking, and community support. Upgrade anytime to access more features.
Which exchanges are supported?
We support 150+ major cryptocurrency exchanges worldwide, including Binance, Coinbase, Kraken, and many more. New exchanges are added regularly.
How do I get support?
We offer 24/7 support through chat and email. Pro and Enterprise users get priority support with dedicated account managers.
Popular Topics
Quick answers to trending questions from our community
How does AI prediction work?
Our AI models analyze billions of data points to provide real-time market predictions and trading signals. You can view AI insights in your dashboard.
Can I set up custom alerts?
Yes! Set up price, volume, and news alerts for any asset. Get notified instantly on web, mobile, or email.
Is there an API for developers?
Absolutely. Our robust API lets you build custom integrations, bots, and reporting tools. See the Docs for details.
Can I invite my team?
Yes, Pro and Enterprise plans support team management, shared dashboards, and role-based access control.
Still Have Questions?
Contact our support team and we'll get back to you as soon as possible.